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Engaging Your Customers Post COVID-19: Keeping the Pulse on the Changing Customer Experience

August 6, 2020 @ 10:00 am - 11:00 am PDT

Presented by Anthony Smith, Regional Director and Patrick Wiltsey, Director of Business Development with SpotOn, Inc.

Washington Retail is excited to announce our partnership with SpotOn, Inc*.  After extensive research we are pleased to present to our community educational resources, business optimization tools, and exclusive programs.

Topics will include:

  • Staying Competitive with larger companies by capitalizing on technology
  • Managing your customer data for optimal results
  • Incentivizing repeat business
  • Finding the time to engage customers online to improve foot traffic and boost customer retention
  • Manage your online reputation effectively

*SpotOn, Inc. is a leading provider of software and payment tools for small to medium-sized businesses.  The tools allow features such as integrated payments, website design and development, targeted digital marketing campaigns, customer loyalty database management, online reputation management and more.


August 6, 2020
10:00 am - 11:00 am PDT


Washington Retail Assocaition

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