Kim Kendall, Senior Claims Analyst
Kim brings over 25 years of claims management experience to the team. She believes relationships are of the utmost importance, especially understanding issues and guiding employers to ideal solutions.
What’s special about Kim?
Kim is relentless about delivering the best outcomes for our members.
What does Kim like most about her job?
Helping members reduce claim costs and lower their L&I rates.
What brings Kim the most satisfaction?
The most satisfying moment comes when an employer has that ‘aha!’ moment after their initial hesitancy to participate in the return-to-work process. Light duty return-to-work allows for better management and control of claims, and employers also benefit through the Stay at Work reimbursement program, all leading to reduced claim costs that result in lower L&I rates.