Director of Claims Management
Kathryn (Kathy) Kimbel has joined the Retail Services subsidiary as the Director of Claims Management.
Kathy brings over 30 years of diverse experience in management, health and safety, workers compensation, and client relations. In a previous position, she directed a team of 120 employees and provided services to 165k employers as the Employer Services Program Manager at the Washington State Department of Labor and Industries (L&I). Kathy later served as the Executive Director of the SMART Association and then Safety and Health Manager of the Washington State Liquor Control Board.
Kathy will oversee claims management and analysis, return to work maximization, and risk management education through her newly defined role. Kathy’s position will further coordinate with the Director of Safety and Education, Rick Means, to deliver innovative online platforms designed to improve safety and compliance, returning employees back to work safely and efficiently.
With Kathy’s proven empowering leadership history with L&I’s Retro and Risk Management programs, she will energize the sharing of best practices among our experienced claims analysts – furthering the utilization of claims cost reduction tools.
Having grown up in the Tumwater and Olympia area, Kathy has established respected relationships with many in the community personally and professionally. Her two grown daughters graduated from rival High Schools, one from Olympia and one from Tumwater High. One grown grandson split the difference by graduating from Elma High.