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Retrospective Ratings Program

About Us

Retail Services, a subsidiary of the Washington Retail Association, offers exclusive membership to our Retro program that specializes in providing personalized services to help businesses manage risks and reduce costs.

Our goal is to protect and save companies time, money, and risk through proactive claims management, early return-to-work programs, loss analysis, risk assessments, and robust safety training programs.

This Retro program is administered by Brown & Brown, a leading global insurance and risk management firm.

Schedule a Consultation

Retro Program

A safety incentive program designed to help businesses lower their operational costs in Washington.

Claims Management

We implement an aggressive, proactive claims management system to protect and save you money.

Safety

We develop sustainable workplace safety cultures to reduce costs associated with workplace injuries.

Retro Participation Benefits

  • Cost Reduction: Claims management will reduce your overall workers’ compensation spend through cost containment and a lower experience modification factor (EMF). Retro participants further benefit from premium refunds when losses are low.
  • Dedicated Consulting: Our service model provides you with a dedicated claims manager and a dedicated consultant to help you navigate claims and understand how to optimize your workers’ compensation program.
  • Safety Resources: Access to monthly safety meeting information and resource libraries to stay informed and comply with Labor & Industries’ requirements.

Why Choose Us?

  • Proven Success: We have a track record of helping businesses save time and money.
  • Expert Team: Our team of risk professionals offers exceptional service, trust, transparency, accountability, expertise, flexibility, and a commitment to excellence.
  • Sophisticated Analytics: Powered by Brown & Brown, our sophisticated analytics empower you to make informed decisions based on precise financial projections. We use a data-driven approach to develop individualized strategies for your business.

Additional Membership Benefits

Stay Informed

  • Retail News: Subscribe to our monthly e-newsletter for updates on policy updates, retail news, program changes, and safety tips.

Contact Us

Schedule a Consultation

If you would like a comprehensive analysis of your workers’ compensation program and the benefits of Retro, please download this form and send to:

Andy Shelton, CIC, AIC, CRM, WA Workers’ Compensation Practice Leader

Brown & Brown

Email: [email protected]   Phone: 253-396-5510

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