Claims Investigation

Retail Services claims management team takes over immediately after an injury claim is filed.

We estimate potential costs to the employer in the early stages of claims. Our focus is on holding down costs to the employers while working to ensure that an injured employee returns to work safely and without risking re-injury. Reducing injury time helps hold down insurance costs for the employer and employee, who both contribute to the insurance fund.

Related Services

Workers’ Comp Claims Services

When contacting the claims management services, you will receive aggressive in-house claims management and total oversight with all parties involved. We perform a comprehensive investigation on all claims, regardless how simple they may appear at first reporting. We provide predictive modeling in the early stages of a claim, direct the outcomes and provide full reports of status and plan for resolution of each claim.

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Risk Class Code Reclassification

Classifications are based on the nature of your business and L&I assigns risk classifications at the time the L&I account number is created. If you feel the nature of your business has changed and the current risk classifications are no longer applicable, our staff will review the current risk classification codes assigned.

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L&I & UBI Account Resolution

If you are new to our state or thinking of starting a business in Washington, we advise that your first set up your UBI number for tax purposes and an L&I account if you intend to have employees. You may have multiple locations in Washington but are acquiring new locations. If so, there are options available as to how you set up your L&I account numbers.

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How To Enroll

If you meet the above requirements, fill out a brief form to request more information on how to enroll.

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Only Washington Retail members have access to the services and resources available from Retail Services

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Retro is a safety incentive program. Let us help you drive down the costs of doing business in Washington State

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