Retail Career Training

Learn about the NRF Foundation RISE Up program

The retail industry is America’s largest private-sector employer, offering first jobs, second chances, and lifelong careers to millions of people every day.

But employers are challenged to find the workers they need. That’s where the NRF Foundation’s RISE Up training and credential program is making a huge difference, preparing people with the skills that retailers want in an industry that is a great place to start and a great place to grow.

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Washington Retail recommends the NRF Foundation’s industry-backed RISE Up training and credentials for organizations that are working to help people get the skills they need to launch a career and work their way up.

The RISE Up program includes three courses: Retail Industry Fundamentals, Customer Service and Sales and the Business of Retail: Operations and Profit. Each cover valuable skills and industry information that help current or prospective employees thrive in retail careers.

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Do you have an employee that is showing an interest in career with your company? Are you working with an internship/apprenticeship programs now and would like to add the RISE Up program to your curriculum?

Learn more about how RISE Up can help your organization or business by reaching out to NRF Foundation Director of Outreach Kate Fessler or Rick Means at Washington Retail.

NRF Foundation logo

Here is a booklet with additional details

Here is a link to a Career & Technical Educators presentation about this program.

Below are some short videos on this great program

Come Together 1.5min

Call to Action 30sec

Arizona Partner of the year 2020 2min

Impact 45sec


Just added credentialed courses!

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Designed to help retailers operate during the pandemic in a safe and productive way and meet state and local requirements for COVID-19 trainings

  • Recognize symptoms of COVID-19 and know what to do if exposed
  • Understand CDC best health practices and tools used in retail to keep customers and employees safe
  • Understand the importance of personal health practices, including proper mask wearing and hand washing

This self-paced 40-minute online course features engaging content, knowledge checks and a 5-question multiple choice exam. Employees receive a digital badge and a printable certificate upon completion.


Designed specifically for retail’s unique challenges, including mask requirements for customers, customer-to-customer conflicts and line management.

  • Identify the signs of and strategies to prevent conflicts
  • Understand the skills needed to de-escalate conflicts
  • Use techniques to keep customers and employees safe

This self-paced 70-minute online course features engaging content, knowledge checks and a 5-question multiple choice exam. Employees receive a digital badge and a printable certificate upon completion.

 

Sign up for the NRF Partner Portal and begin your training today!

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