About Us

Retail Services, a subsidiary of Washington Retail, is a value-based organization that customizes all services to fit our members needs and requirements.

The Association was established by retailers concerned with advancing and safeguarding the well-being of the industry. Our focus is on lowering the cost of doing business in Washington. We are the liaison between you and Labor & Industries. We are your link to successful claims outcomes. We fight for you locally, statewide and nationally on issues that impact your business.

Contact Us »

Our Team

Renée Sunde

President/CEO

Rose Gundersen

VP of Operations & Retail Services

Terry Hopsecger

Director of Business Development

Nancy Barnes

Manager, Claims Administration

Maria McClain

Senior Claims Analyst

Rick Means

Safety Specialist

Brigitte Le Vie

Claims Analyst

Dylan Ferro

Administrative Assistant

Chris Palazzo

Member Services Adviser

Only Washington Retail members have access to the services and resources available from Retail Services

Membership Requirements »

Retro is a safety incentive program. Let us help you drive down the costs of doing business in Washington State

Learn More About Retro »