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Attend a webinar to gain new COVID safety digital tool accessible anytime, anywhere

Follow us: Attend a webinar to gain new COVID safety digital tool accessible anytime, anywhere Employer ALERT – Now that the state is beginning to open up with higher occupancy,…
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What do we mean when we talk about “freeze”?

Follow us: What do we mean when we talk about “freeze”? Earlier this month, we completed “freeze week” here at Retail Services. If you’re wondering what it means, it’s the…
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Claims Manager saves employer significant expense

Follow us: Claims Manager saves employer significant expense Retail Services’ claims adjusters work to make sure that members are not improperly charged for claims filed for on-the-job injuries. In one…
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Workforce demographics reporting starts April 26

Follow us: Workforce demographics reporting starts April 26 Qualified employers must submit EEO-Component 1 data for 2019 and 2020 starting on April 26 with a reporting deadline of July 19,…
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Qualified businesses may request property tax extensions by April 30

Follow us: Qualified businesses may request property tax extensions by April 30 The Legislature overwhelmingly passed House Bill 1332 that allows businesses with a loss of 25% or more in…
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Retailers: pay attention to new isolated workers protection requirements

Follow us: The state requires retailers to comply with the new “Isolated Workers Protection” requirements to prevent sexual harassment or assaults on workers who work alone or mostly alone for…
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COVID accelerated a new retail operational model

Follow us: The e-commerce accelerated by COVID means that many small and medium-sized retailers may need to upgrade their operational model if they hope to compete. Retail Services has researched…
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Fun facts about Rose Gundersen, VP of Operations & Retail Services

Follow us: Congrats to our Rose Gundersen for her two-year anniversary with Washington Retail. Her accomplishments in these two years include creating an infographic video on Retail Services’ Retro and…
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RS claims analyst closes another questionable injury claim

Follow us: Here’s a great example of how Retail Services’ team of claims adjusters looks out for Retro members. Senior claims analyst Michele Whinery closed a case where a worker…
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Loyalty program improves customer retention and your bottom-line

Follow us: A one-time customer is a lost opportunity. That’s why our partners at SpotOn offer small businesses a loyalty program that promises to increase your profits. SpotOn’s digital program…
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Highlights of the short-term unemployment benefit relief

By Rose Gundersen, VP of Operations and Retail services The extraordinary involuntary layoffs mandated to protect against the spread of COVID-19 have strained Washington’s Unemployment Insurance Trust Fund (UITF). The UITF…
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Claims analyst closes long-running case file

Claims analyst Brigitte Le Vie recently closed a prolonged worker compensation case with significant savings for the Retro pool. The case significantly reduced claim costs that helps to control the…
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