News

SBA loan forgiveness application form and revisions expected

By Rose Gundersen, VP of Operations & Retail Services The Paycheck Protection Program (PPP) is one of the most important federal relief programs for small businesses. To support small retailers,…
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L&I issues updated COVID-19 safety directives on May 15

Labor & Industries’ Division of Occupational Safety and Health has issued detailed updated directives on safety workplace precautions for businesses operating during the COVID-19 virus outbreak. The 13-page documents is here.…
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Safe Re-opening Tips and Best Practices

Webinar – Thursday, May 28, 10:00AM (PT) 60 minutes Register HERE today! For retailers who are about to enter Phase II (Limited In-Store) opening, this webinar is an opportunity to learn…
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Massive unemployment claims fraud caused ESD to halt claim processing

By Rose Gundersen, VP of Operations and Retail Services Due to massive fraudulent unemployment claims, the Employment Security Department announced halting the processing of claims on May 14 for two days. The…
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RS claims adjuster investigates and proves a fraudulent injury claim

Senior Claims Analyst Michele Whinery reports positive results from a recent injury claim that did not stand the test of further examination. A claimant filed for alleged knee injuries suffered…
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Retail Doctor inspires webinar of retailers trying to survive COVID-19

Retail consultant Bob Phibbs, known as ‘The Retail Doctor’, inspired retailers struggling during the COVID-19 outbreak during a webinar presentation last week sponsored by the Council of State Retail Associations…
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COVID-19 impacts can be mental if not physical

By now, the physical toll from the COVID-19 virus has been well documented, but it’s also taking a mental toll on employees. New research by the Society for Human Resource Management…
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April 21 webinar – How’s the CARES Act working for your business?

You’re not alone in feeling lost and bewildered as you apply and wait for the CARES Act’s small business assistance loans. That is why we are re-inviting the SBA director…
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Governments announce a series of special COVID-19 payment arrangements

Governor issues proclamation to protect vulnerable employees The financial impacts of the COVID-19 virus pandemic have complicated the obligations of employers and employees alike. As a result, various state and…
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L&I issues detailed workplace directions for pandemic

Labor & Industries has issued a detailed, nine-page directive to help essential companies understand how to conduct business during Gov. Jay Inslee’s Stay Home Stay Healthy order. Labor & Industries…
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Retro Claims Manager saves the group from significant benefit overpayments

Nancy Barnes, Manager of Claims Administration, recently saved the Retro group significant payment amounts by paying close attention to details of two claims. In the first, she saved the group…
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Report: OSHA safety regulations remain in full force during COVID-19

The online EHS Today publication has a story reporting that regulations of the Occupational Safety and Health Administration remain in effect during the COVID-19 pandemic. OSHA recently released an update…
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