News

Customer Service is top job skill sought by employers

Follow us:     By Robert Haase, Director of Communications When each of my three daughters began looking for their first job, I spoke with them about the concept of assets and…
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State offers 50% match funding for retail employee training

Follow us:     According to research conducted nationally on frontline employees, advancing the careers of frontline workers contributes to a more productive and loyal workforce that boosts their bottom line. The…
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Hiring for customer service positions

Follow us:     Building your team Building a team with the right people takes more than posting a position on job posting websites. It starts with the team itself. Even before…
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Long-term payroll tax quickly approaches with November 1 opt-out deadline

Follow us:     When the long-term care (LTC) program was initially passed in 2019, it allowed individuals to opt-out of the program at any time if they have private LTC insurance…
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Documentation supports light duty offer – a win-win

Follow us:     Brigitte Le Vie, Claims Analyst  Offering light-duty to an injured worker is the best way to reduce long-term disability and claim costs. Recently, a member employer offered light-duty…
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Celebrate our staff’s successes

Follow us:     Rose Gundersen, VP of Operations and Retail Services   As the VP of Operations and Retail Services, I could not be prouder about our team’s contributions in the myriad of ways they support members. June was a…
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Resources Article

Follow us:     The Washington State Department of Labor & Industries (L&I) has recently adopted two workplace rights administrative policies that provide interpretive guidance: ES.A.14 – Employment Relationships provides guidance on employment relationships under…
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Staying vigilant with COVID-safety protocols is good business

Follow us: Staying vigilant with COVID-safety protocols is good business Governor Inslee’s press conference on May 13th announced the state’s alignment with the CDC’s new mask guidelines, but retailer employers…
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Is employee upskilling on your mind?

Follow us: Is employee upskilling on your mind? – Learn about free assessment consultation and employee training tax credit or grants The retail transformation was accelerating before COVID, but it…
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SharedWork is a win for both employers and employees

Follow us: SharedWork is a win for both employers and employees The potential for full re-opening on June 30th is encouraging news, but it is not a guarantee that roll-back…
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Small Biz Tax credit available for employee vaccination and recovery

Follow us: Small Biz Tax credit available for employee vaccination and recovery To further incentivize vaccination, President Biden announced new employer tax credits for small businesses (less than 500 employees)…
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COVID presumptive workers comp coverage for frontline employees

Follow us: COVID presumptive workers comp coverage for frontline employees On May 11, 2021, Governor Inslee signed SB 5115, the Health Emergency Labor Standards Act (HELSA), into law. Under HELSA, any…
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