L&I interprets the new “Pay Transparency” law broadly with nuances

  Effective January 1, 2023, employers with 15 or more employees must include salary range and benefits information in all job postings. L&I’s broad interpretation of this new law makes…
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Nancy Barnes, Manager, Claims Administration

Nancy has over 50 years of experience in the Claims Management industry! Before joining Retail Services, she was a trainer for workers’ comp adjudicators at L&I. Her years of experience…
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Brigitte Le Vie, Claims Analyst

Brigitte is a detail-oriented claims analyst pursuing the Washington Workers Compensation Professional designation through educational courses. She fiercely advocates for her members when dealing with L&I and aims to secure…
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Michelle Whinery, Senior Claims Analyst

Michele brings over 27 years of workers’ compensation experience to the team. She takes pride in partnering with members to expedite return-to-work processes on claims to provide cost-saving choices. Michele’s…
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Kim Kendall, Senior Claims Analyst

Kim brings over 25 years of claims management experience to the team. She believes relationships are of the utmost importance, especially understanding issues and guiding employers to ideal solutions. What’s…
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Safety consultations don’t have to be scary

Inviting L&I safety consultants into your store may seem scary, but Rick Means, our Director of Safety and Education, has been on many of our members’ consultation visits and found…
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Don’t let claims suck the lifeblood out of your business

After a claim occurs, the most frequently asked question from our Retro group members is, “How is this claim going to impact me in the future?” It’s best to know…
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Dead-end jobs are NOT found in retail

The Capital STEM Alliance hosted its 3rd Annual Cross-Sector Summit on October 11 at Centralia College with a line-up of speakers from education, non-profits, and businesses to promote partnerships. Rose…
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The Bellevue Collection hosts Merchant Breakfast to boost workforce opportunities

  To support retailers facing worker shortage challenges, WR introduced an audience of retail mall managers to worksite learning, a structured partnership between K12 educators and employers. Alesha Shemwell, Director of…
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Neurodiverse hiring advances talent diversity

One of the ways to solve today’s hiring challenge is through hiring from among the neurodiversity population—a largely untapped pool of highly capable workers. Hiring from this untapped pool has…
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Worksite learning and RISE Up certifications can help with hiring challenges

  Retail entry-level jobs have the potential to inspire diverse career pathways and provide an abundance of promotion opportunities for all passions and talents. Two of WR’s focused efforts during…
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Hiring for intentional diversity is crucial to retailers

  Promoting hiring practices that advance Washington Retail’s Justice, Equity, Diversity, and Inclusion (JEDI) principles is integral to September’s Careers in Retail Month. Simple changes in how retailers define “fit”…
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