Inside Retail Services News

Loyalty program improves customer retention and your bottom-line

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A one-time customer is a lost opportunity. That’s why our partners at SpotOn offer small businesses a loyalty program that promises to increase your profits.

SpotOn’s digital program involves a simple three-step process: establish a reward that encourages your customers to return, such as a discount; sign up new customers on a loyalty tablet at your sales counter; then allow customers to redeem their rewards when they return to shop with you.

Go here to learn more about it and request a demo of the product.

SpotOn also can employ an array of electronic customer engagement tools that you can learn more about here.

Washington Retail recognizes retailers’ need to build strategies to improve online presence and reputations. SpotOn is our partner and we encourage you to seek more information by contacting Patrick Wiltsey, Director of Business Development, at 303-835-3217 or pwiltsey@spoton.com.

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