Inside Retail Services News

Help employees handle loneliness and isolation

As the pandemic drags on, lots of people are struggling with isolation. But there are things managers can do. As we’re in month seven of the pandemic, social distancing has taken…
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OSHA Record Keeping and Reporting Requirements – Part 2

OSHA Record Keeping and Reporting requirements are not straightforward and sometimes confusing. We are offering a series of webinars to help you understand the entire process. Timing is critical as…
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Are you ready to apply for PPP loan forgiveness?

Webinar Date: September 17th (Thursday) 1:00-2:30 PM PT Understanding how to navigate the PPP loan forgiveness application successfully is crucial to your business’ bottom-line. This webinar covers timely updates to SBA…
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Contact Congress today and help simplify the PPP loan forgiveness process. Small businesses need your help!

Despite receiving the federal Paycheck Protection loan, many small business owners are still teetering on survival in this prolonged pandemic. They cannot afford the time and resources required to apply for the…
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Retail workers record highest positive test rates for drug use

Retail workers showed the highest workplace drug use positivity rates from 2015 to 2019, according to a report by Quest Diagnostics. The positivity reports ranged from 4.7% in 2015 to…
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Claims analyst uncovers injury claim unsupported by evidence

Our claims analysts often review claim file cases that show medical inconsistencies that can justify the need for an investigative approach and intense file reviews. They help employers sort out…
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Focus on the benefits of a workplace safety culture

Safety consultants share advice on the most effective ways to obtain commitment from employees to establish workplace safety cultures. Chuck Pettinger, a process change leader for Predictive Solutions, wrote an…
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Unemployment benefit relief application due Sept. 30

Employers whose businesses were ordered to shut down or were significantly affected by health orders may apply for unemployment benefit relief by September 30. The Legislature approved $25 million for…
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Refund check for the 2016-17 Retro year coming

By Rose Gundersen, VP of Operations & Retail Services Congratulations to the 2016-2017 Retail and Auto Retro Groups. It’s another great refund year. Retro members continue to make workplace safety a…
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Personalized shopping experience is possible with SpotOn

The “Engaging your Customers in the New Normal” webinar on August 6th offered such a timely and relevant topic that it intrigued the Lens Team to write this “Helping small…
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RS claims manager removes incorrect injury liability on member

Nancy Barnes, Manager of Claims Administration, successfully removed a claim’s occupational injury liability from a Retro member because of her persistence in removing an adjudicative error at Labor and Industries.…
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COVID workplace safety is retail workers’ top concern

Retail workers showed the most concern among six industries regarding exposure to others infected by COVID-19, a new LinkedIn survey of 10,163 professionals in June found. The industries surveyed in…
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